Confidentiality
Information you share is collected and stored with strict adherence to Ontario’s Personal Health Information Protection Act.
Unlike a coach, I am required to follow and uphold principles as outlined by health regulators. The Social Work Code of Ethics and Standards of Practice is one example. As such, everything in our session is confidential. There are some rare exceptions such as court order and my duty to warn (if there’s violence) but that’s extremely rare.
Taxes
Psychotherapy services provided by registered social workers are considered a medical practice by federal legislation. As such, you can claim an income tax deductible from Revenue Canada. You can learn more about that here.
Payment
Most of my clients do not have coverage but if you have benefits, you can check if your provider approves benefits for ‘a registered social worker (RSW)’
Payments are accepted via credit card. When you sign up for the portal, you will be asked for your credentials once, and it’s as easy as that. You will be sent receipts after sessions labeled discreetly as “Brain & Heart Therapy Solutions.”
Cancellation Policy
Appointments must be canceled or rescheduled with 24-hour’s notice. If this criteria is not met, you will be charged the full rate for the service you booked.
The reason is that someone else would have certainly taken this time slot. This means someone in need was not able to get support and must wait unnecessarily. Fast access to mental health services is a priority in the modern world we live in.
Regardless of my waitlist, people have very specific schedule demands and it’s also unlikely that I can fill a time slot on short notice.
Lateness
If you are late, please email me as soon as you can. If you don’t, I will wait 15 mins and continuously check my email for that time. I may not be able to accommodate extra time, but I promise to always try my best. Friendly reminder, please try to be on time because I likely have clients directly after you.
Consultations
You might notice I don’t offer consultations, and here’s why:
- I believe in providing fast access to mental health services. Consultations often create longer waitlists, discouraging people from seeking help when they need it most.
- I don’t want to create a longer waitlist than I already have (1 or 2 weeks)
- It’s important to know that ‘a free consultation’ is also a business owner’s strategy to get new clients, when they do not have a wait list. I DO have a wait list but will try my best to match your availability soon.
Instead, I’ve structured these pages you give you everything you need to make an informed decision.
Wayy better than a rushed 15 min sales call where you’re forced you to be vulnerable with a total stranger, who makes a snap judgement, without even knowing your psychological and sexual blueprints.
If you read the previous pages (123 in the menu), then you understand my story, credentials, values, approach, and what to expect. Even my sense of humour. You’ve also heard from my colleagues and client perspectives. Even a documentary director.
This way, we can spend less session time talking about the process / admin and instead dive deep into progress, with positive momentum.
We’re totally ready to get on to the actual solutions.
Cheers to relaxation, romance, and relationships!
The next step is to choose a session type and book on the secure portal. Please click the below button.
The best part is that there is zero commitment.
